The Hazel Mae Collab
Nutrition Response Testing
Cancellation Policy
_______ PAYMENT POLICY Payment for all services and products is due at the time of the visit. As the client, you are responsible for the total charges incurred for each visit. We accept PayPal, Venmo, Cash App, Visa, Mastercard, Discover and American Express credit cards, debit cards and cash for payment. We do not directly bill these services to health insurance. If you are seeking a method of reimbursement, you may request an itemized receipt as needed following each payment which will be supplied by email within 72 business hours of receiving your request. We may recommend natural and alternative supplements, which may be purchased. Most insurance companies do not cover the supplemental items that we recommend and sell. FSA, HRA, and HSA may or may not cover the supplemental items that we recommend and sell, and it is your (the client’s) responsibility to research coverage and communicate with the FSA / HRA / HSA company regarding coverage. _______ RESCHEDULE & CANCELLATION POLICY We require at least 24-hour notice if you need to reschedule or cancel a session. If a client fails to cancel within 24 hours, they will be asked to pay in full the amount of this missed session and use it as a pre-payment for future services. An additional missed appointment charge of $20 may be assessed. Cancellation and reschedule requests must be received via phone/text at 515-229-9820. _______ NO SHOW POLICY Clients who fail to show for appointments will be asked to pre-pay for future services and an additional missed appointment charge of $20 will be assessed. _______ CONFIDENTIALITY POLICY The discussions between the HMC practitioner and the client is confidential and is protected by state laws and the Health Insurance Portability and Accountability Act (HIPAA).
Contact Details
Iowa, USA
hello@hazelmaecollab.com